Gain valuable insights and perspectives to build your business and respond to market changes from Kristen Taggert, VP of Integrated Marketing Communications.

Perspectives from Kristen Taggert | Brunner

Vice President, Integrated Marketing Communications

Kristen Taggert

Hear valuable media planning insights from Laura Kissinger, Senior Lead of Integrated Planning.

Perspectives from Laura Kissinger | Brunner

 Senior Lead, Integrated Planning

Laura Kissinger

Social media is a key way to communicate with your customers. Hear from our teams.

<p>Social media is a key way to connect with your customers and foster meaningful relationships. Hear from our experts as they share insights on building authentic engagement, crafting compelling content, and staying ahead of trends in the organic social landscape.</p>

Organic Social Media Content: Industry Trends and POVs | Brunner

organic social media

Explore key strategy insights from our team.

<p>Discover valuable insights from our strategy experts as we explore essential marketing principles. From defining your brand position to understanding your audience, our insights will help you create effective strategies that drive results and growth for your business.</p>

Our Perspectives on Strategy: Industry Trends and POVs | Brunner

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<h2><strong>Be Positively Disruptive</strong></h2><p>Millennials have passed the social media-obsessed crown onto GenZers, who are quickly taking over the landscape with endless new socials at their fingertips. This usually leads universities to think that they need to be everyone and anywhere their audiences are, but that is impractical and resource-constraining. </p><p>This is where a well-thought-out strategy comes into play. Universities should take time to research where prospective students and their guardians are engaging and receptive to decision-driving content vs where they are going strictly for entertainment. This will ensure that you’re positively disruptive vs white noise. That might mean a “vintage” channel, such as Facebook or Instagram, which already has a large audience, is the place for you vs Twitch. </p><p>According to <a href="https://www.emarketer.com/content/gen-z-preferred-social-platforms" rel="noopener noreferrer" target="_blank">Insider Intelligence</a>, 33 million GenZers engage with Instagram monthly, and Facebook continues to grow steadily as Gen Zers ages out of popular teen platforms. Between Spring 2021 and Spring 2022, Brunner’s client, Indiana University of Pennsylvania saw a 48% increase in engagement on Instagram and a 100% increase in engagement on Facebook! </p><p>If you’re seeing low engagement, maybe the platforms aren’t the problem …</p><h2><strong>Let the Experts Handle the Questions</strong></h2><p>Around 80% of prospective students are using social media to research and compare Universities – and they have a lot of questions. As a Higher-Ed expert, Brunner knows that universities have a wealth of knowledge on what prospective students should be asking, but it’s how universities are answering questions that make it relatable, engaging, and memorable to drive consideration. </p><p>One strategy is to let your current students do the talking through peer-to-peer Q&amp;A sessions. Instagram takeovers are excellent for in-the-moment opportunities for prospective and current students to connect. Don’t lose out on the opportunity for that content to live past the Q&amp;A session, Reels are beneficial to extend the reach of the content created during the takeovers. </p><p>Giving current students a platform will allow them to share their experiences on topics such as financial aid, majors and minors, campus clubs and activities, or just the best place to get a burrito at 1 am. They’re the experts on the questions that will mean the most to prospective students.</p><h2><strong>Highlight Your Campus Community</strong></h2><p>Every student is looking to find a “home-away-from-home” for the next few years. Universities should share photos of real students at various school activities and events, in class, and in other settings that will give prospective students a glimpse of life on campus. This will help current students picture themselves at the University before they get there, making consideration easier.</p><p> It’s especially important to showcase the diversity of your student body and the support you give those who are underrepresented beyond the standard brochure images. In the Fall of 2022, IUP painted a rainbow sidewalk, as suggested by students from the LGBTQIA+ community. It has become a visible symbol of IUP’s commitment to making students feel welcome and supported as part of the campus community. <a href="https://www.instagram.com/p/CfY7CAYs2Lz/?hl=en" rel="noopener noreferrer" target="_blank">Multiple videos and photos of the sidewalk</a> and student reactions were shared across their social media platforms to highlight the type of campus community that prospective students can look forward to.</p><h2><strong>Show Off Your Personality</strong></h2><p>College can be stressful, so use social media to highlight the lighter side of college life. Universities can show off their personality and culture with light-hearted, fun, and behind-the-scenes content to show prospective students the balance of “work hard/play hard.” </p><p>Engaging with student content creators is the best way to show the unique perspectives and personalities of your student body. Jumping on the latest social trends can be an easy way to have fun and be relevant. </p><p>This Fall, IUP handed over their content creation to current students who let their personalities shine in a Welcome Weekend Takeover series. Followers were treated to an insider’s view of the campus complete with dorm and dining hall tours, silly dances with Norm, and advice from real IUP students. The 7 top stories from the weekend reached over 17,000 total impressions!</p>

Discover four effective tips for higher education marketers to engage and attract prospective students.

4 Tips for High-Ed Marketers to Engage Prospective Students

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Laura Kissinger

Senior Lead, Integrated Planning

Laura Kissinger

Senior Lead, Integrated Planning

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