YellaWood

YellaWood® Turned a Commodity into a Category Leader 

Lumber isn’t exactly an emotional purchase. Until it is. A single campaign made YellaWood® the #1 brand of pressure-treated pine and earned every metric to prove it. 

  • 37 Point

    Awareness lift

  • 16 Point

    Purchase intent lift

  • #1

    Top performer against competitors in All Branding Metrics

At a Glance

Client
YellaWood®
Campaign
Five-Star Backyards
Audiences
Contractors and Consumers
Client Relationship
10+ Years

Overview

Growing their business required making an emotional connection between YellaWood® as a commodity brand and it’s B2B and B2C customers.

YellaWood® is the kind of brand that shouldn’t work as a creative brief. Lumber is a commodity. It’s functional, interchangeable, and about as far from an emotional purchase as you can get.

But that’s exactly where the opportunity lived.

Research showed that both contractors and consumers has something in common—they cared deeply about the end result. Not the lumber itself, but what it built. So we built a campaign around that: Five-Star Backyards. Spaces people actually love to be in. And a ragtag team of beaver bandits willing to risk it all to build one, too.

The result was a single campaign that spoke to two completely different audiences without every losing the plot. 

Recognition

Graphis Advertising Awards

Platinum (“Save the Heist”)

Graphis Advertising Awards

Platinum (“Roasting Mashmallows”)

Graphis Advertising Awards

Gold (“Bocce”)

The Goal

YellaWood® needed to bridge the gap between commodity product and an emotional purchase decision—for two very different audiences at the same time.

  • Brand Trust

    Push contractors to specify and trust YellaWood® over competing brands 

  • Consumer Pull

    Motivate consumer to seek out YellaWood® by name rather than defaulting to another brand 

  • Category Leadership

    Establish YellaWood® as the definitive brand of pressure-treated pine 


The Challenge

The answer had to work for two audiences simultaneously without watering down the messages for either. Contractors need a reason to specify YellaWood® on the job. Consumers needed a reason to ask for it by name at the point of purchase.

That’s a rare creative ask. One campaign. One idea. Two completely different motivations to move.


The Solution

Two beavers hanging on a billboard taking a wood star off the billboard with a two by four with a tag that says Yellawood pressure treated pine. Five beavers stealing a fifth wood star on a billboard that says, For Five-Star Backyards. With a two by four with a tag that says Yellawood pressure treated pine

The insight was simple but powerful—both audiences cared more about what lumber builds than the lumber itself. “Five-Start Backyards” gave YellaWood® a platform that contractors and consumer could rally around.

  • Five-Star Backyards

    A single positioning that bridged B2B and B2C audiences 

  • Beavers

    Award-winning, category-defining, impossible to forget

  • TV & OOH

    Anchored and established the campaign

  • Social & Print

    Extended the idea across every touchpoint

The idea came to life across TV, OOH, social, and print—anchored by one of the most memorable creative devices in the category: a ragtag team of beaver bandits pursuing their own Five-Star Backyard, willing to risk it all to get their paws on YellaWood®.

  • #1 brand

    of pressure treated pine

Two Beavers looking inside of glass doors
Two Beavers looking inside of glass doors
Two separate pictures of a beaver repelling from the ceiling of a store

The Proof

  • #1

    Top performer against competitors in all branding metrics

  • 16 Point

    Purchase intent lift

  • 37 Point

    Awareness lift


We have been so pleased with the work Brunner has done for us over the course of our relationship. They not only created an amazing campaign with The Woodlands Most Wanted, but their integrated approach has helped us grow and meet impressive sales goals. We are so thankful for their diligence and enthusiasm throughout the duration of this campaign.

Rob Pongonis

CMO

The Home Depot Rental

The Home Depot Rental: One Stop Shop. Record-Setting Results.

The Home Depot Rental: One Stop Shop. Record-Setting Results.

  • 100%+

    YoY clicks and page interactions

  • 16

    Years together

  • Y/Y

    Record-setting rental transactions

At a Glance

Client
The Home Depot Rental
Audiences
Pro Contractors and DIY Consumers
Approach
Audience-First, Full-Funnel
Client Relationship
16 Years

Overview

Research led us to understand that each of the audiences had unique needs and motivators.

The Home Depot is one of the most recognized brands in America. But The Home Depot Rental? That was a different story and a real opportunity.

The audience was split: professional contractors with job-critical needs and DIY consumers with project-driven motivations. Same brand, but two completely different conversations.

So we built and audience-first strategy that spoke to each group in their own language, on their own timeline. From the moment they started planning to the moment they need the right tool, truck or large equipment in their hands. 

The Goal

The Home Depot Rental needed to move customers from unawareness to action — across two very different audience, each with their own reasons to rent.

  • Awareness

    Build recognition and the “One Stop Shot” value proposition.

  • Conversion

    Drive customers through the full funnel from awareness to rental transactions. 


The Challenge

The Home Depot’s brand recognition didn’t extend to its rental business. Awareness of The Home Depot Rental and what it actually offered was low, even among the contractors and DIYers who needed its services the most. A single message couldn’t fix that.

Pro contractors and DIY consumers shop different, think differently, and need different reasons to act. The strategy had to speak to both, without losing the clarity of a single, unified value proposition.


The Solution

A skidsteer digging dirt in a yard with a home depot rental truck with an auger leaning against it. A Home Depot rental truck with a trailer and wood chipper with a chainsaw A person jack hammering concrete and an excavator scooping up the concrete and putting it into a trailer

One value proposition. Two audiences. A strategy built to reach both on their terms and timelines.

  • One Stop Shop

    A master value proposition anchored every message. 

  • Audience-First

    Unique language and visuals tailored to Pros and DIYers.

  • Planning Season

    Inspirational messaging met customers at the start of their project or job.

  • Doing Season

    Solution-focused messaging pushed for conversion when customers were ready to act.

The strategy came to life across OOH, TV and social media. Each channel, message, and moment were built to move the right audience on step closer to action.

The Home Depot Rental

The Home Depot Rental


The Proof

  • 100%+

    YoY clicks and page interactions

  • 3%

    YoY brand sentiment increase

  • Y/Y

    Record-setting rental transaction among professional contractors

The audience-first approach delivered. The Home Depot Rental didn’t just grow, it hit record-setting weeks in rental transactions and saw year-over-year revenue growth across the entire rental business. 


We have what you have termed a ‘retail metabolism’ and your team has measured up to that in every way. Nimble. Quick. Preemptive. The reporting is what we base everything on and we match that up to our numbers on the sales side.

The Home Depot Rental Client

Church’s & Harry Mack

Church’s Texas Chicken & Harry Mack: Real Deals. Real Results.

While competitors watched sales slide, Church's turned a meal deal into a cultural moment. And gave fans something no value menu has ever offered before.

  • 9.6M

    Total video views

  • 95%

    Positive sentiment

  • 70.2K

    Engagements

At a Glance

Client
Church’s Texas Chicken
Campaign
Real Deals with Harry Mack
Languages
English & Spanish
Featured
Ad Age’s 13 Creative Campaigns to Know About Today

Overview

We set out to remind people that Church's isn't just where you go to feed your hunger — it's where you go to feel seen, celebrated, and straight-up entertained.

Church’s Real Deals menu offered something genuinely worth talking about — 2 items starting at $4. But the opportunity was bigger than the price point.
 
Church’s audience is the real deal. Hard-working families from diverse communities who know the value of a dollar and know when something’s authentic. They didn’t need another coupon. They needed a reason to feel seen.
 
So we gave them one. And we brought Harry Mack to do it.

Recognition

Graphis Advertising Awards

Gold (“Church’s Texas Chicken Real Deals”)

AdAge

13 Creative Campaigns to Know About Today

The Goal

Church’s came in with a value story worth telling and an audience worth celebrating. The goal was to make the Real Deals menu feel like more than a promotion, and to deepen the brand’s connection with the diverse, community-rooted customers who show up for Church’s every day.

  • Value with Soul

    Elevate the Real Deals menu beyond a price point into an only-at-Church's experience

  • Cultural Connection

    Deepen authentic relationships with White, Black, and Latino communities within Church's footprint

  • Earned Attention

    Generate content worth sharing, spreading, and remembering long after the campaign ended 


The Challenge

The fast-food category is cluttered with deal campaigns that look and sound exactly alike. Breaking through required something that couldn’t be replicated, scripted, or faked.

The audience Church's serves has seen every version of the value meal pitch. They're savvy, they're community-connected, and they can spot inauthenticity from a mile away. The work had to earn their attention on their terms.

The Solution

We collaborated with Harry Mack — the viral freestyle sensation known for jaw-dropping, off-the-dome rhymes that feel personal, joyful, and alive. Then we handed him the most unexpected stage of his career: a Church’s location wired with 13 hidden cameras and filled with real, unsuspecting customers.

Using actual orders as his inspiration, Harry delivered custom freestyles that stopped people mid-bite. Strangers became fans. Chicken cravings turned into concerts. The laughter, the double takes, the joy — all of it real, all of it captured, none of it staged.

  • Harry Mack

    A viral freestyle artist whose authentic joy made him the perfect cultural collaborator for this audience

  • 13 Hidden Cameras

    Authentic storytelling rooted in the real family moments Church’s is part of every day

  • 3 Hero Videos

    Brought the experience to audiences beyond the restaurant

Harry Mack sitting at booth in Church's Taxas Chicken

The experience traveled beyond the counter through an integrated campaign built for paid media and social — three freestyle-driven hero videos, behind-the-scenes moments, a full-length freestyle, a sit-down interview, and exclusive content that brought fans closer to both the artist and the brand.

  • Ad Age

    Featured in “13 Creative Campaigns to Know About Today”

Behind-the-scenes content, interviews, and exclusive moments kept the story alive well past launch.

The Proof

  • 9.6M

    Total video views

  • 95%

    Positive sentiment

  • 70.2K

    Engagements

While other brands in the category saw sales declines of up to 5.3% in 2024, Church’s kept trending upward. The Harry Mack campaign earned attention at a scale that put Church’s in a category of its own.


Brunner didn't just innovate our messaging — they helped us see our own audience more clearly. The results speak for themselves.

Church's Texas Chicken

LaRosa’s Case Study

Feed the Moment with LaRosa’s

Real meals. Real connection. Real lift. 

  • 3.65M

    Impressions

  • +33%

    QoQ paid social engagement rate

  • 36%

    Above baseline CTV quality index score

At a Glance

Client
LaRosa’s
Engagement
Creative, Paid Social, OOH
Focus
Boosting purchases through connection

Overview

This made LaRosa's feel like more than just a place to eat. It became a shortcut to quality time.

LaRosa’s came to the market with a simple truth: people aren’t just choosing dinner. They’re choosing how to spend a moment with the people who matter most.  

Shaping this idea into a connected campaign put LaRosa’s at the center of those everyday decisions. The result wasn’t a lucky spike. It was a clear connection between the message, the audience, and the moments that shape choice. 

The Goal

LaRosa’s wanted a cross-channel campaign that would highlight the value of quality time spent around a meal, and LaRosa’s as the place to go for that, deepening brand connection, and driving additional purchases.


The Challenge

The brand had to stand out in a crowded dining market while reaching and resonating with modern, active customers who are time-starved, budget-conscious, and craving more than just a meal. 


The Solution

We built a campaign rooted in emotional insight and audience truth, speaking to busy parents making dinner calls, while still landing with younger audiences who care about flavor, convenience, and being together.

We positioned LaRosa’s around the idea of “feeding the moment,” and built creative around the idea that food can make time with family and friends feel easier and more meaningful. The cross-channel execution carried that message across point-of-sale, TV, social, OOH, and promotional materials, so the brand showed up at the point of decision with one connected story.

The result was a brand campaign that helped LaRosa’s show up with more meaning and more momentum — and audiences connected to it.  


The Proof

Not only did we see increased impressions, quality score and Paid Social engagement rates, but LaRosa’s 2025 brand health metrics also showed LaRosa’s is the #1 pizzeria amongst competitors in brand relevancy.

  • #1 Pizzeria

    amongst competitors in brand relevancy

LaRosa’s continued to score high in taste, quality, and satisfaction, showing the campaign strengthened consumer connection in a way that was measurable and explainable.

IONOS Case Study

Global Brand Leader Takes on the Goliath U.S. Market 

1&1 IONOS, the largest website hosting company in Europe, was keen to break into the highly competitive U.S. market. Targeted digital campaigns helped them do it.

  • 7%

    Customer inflow YoY

At a Glance

Client
IONOS
Engagement
Creative Concepting, Video Production, Content Creation
Campaign
Your Host Matters
Focus
New partner sign ups
Duration
Two Months
Client
Los Angeles, San Francisco, New York, and Atlanta

Overview

A lousy hotel, a lame party, or a silent dinner have one thing in common, bad hosts. 

We needed to show what a good host IONOS was, how attentive and secure, and we needed to do it at a local level.   Concentrated campaigns focusing on the core Your Host Matters platform hit the right audiences. That’s not accidental, that’s work that compounds.

The Goal

Thousands of Partner Program sign-ups and new orders in under two months. New creative content, tailored to local markets needed to be created quickly. 


The Challenge

IONOS was a newer entry into the crowded US web hosting market filled with competitors that outspend them by hundreds of millions of dollars. They had limited time to get up to speed and enter the market.


The Solution

Consumer reviews revealed an opportunity to focus on their uniquely human approach to customer service ― a personal consultant for every customer free of charge.

We created the platform Your Host Matters. A good host provides personal attention, security, and respect.  The same is true for your website.

We reflected this core message in a range of market-specific digital messages.

But we needed to go deep to turn awareness into conversion. We tapped into two often overlooked audiences – Female Developers and Minority-owned Small Businesses through partnerships with Women Who Code and Small Business Expo.


The Proof

Strong audience insight led to rapid growth, including the highest social media engagement in IONOS global history. 

+28%
Customer inflow in first month

IUP Website Case Study

Content Inspires & Informs Future Students

SEO and program copy built for student search.

  • 81%

    YoY increase in goal completions

  • 41%

    Increase in session duration

  • 53%

    Decrease in bounce rate

At a Glance

Client
IUP
Engagement
UX & Web Design, Content Strategy, Content Creation, SEO
Project
Website Redesign
Focus
Informative, easy-to-use website for prospective students

Overview

Indiana University of Pennsylvania had a content problem. They had too much of it, it was poorly organized, and it came from a professor’s point of view — not what prospective students and their parents were looking for. 

They needed a new website that would give clear, engaging academic program copy, and help those pages show up in search. 

The Goal

IUP wanted a website that made it easy for prospective students to discover learn about their programs. It needed to be on their level and perform better in search engines like Google and Bing.

  • Clarity

    Similar program names, inconsistent page structures, upper-level jargon and a confusing site architecture made it hard to find the right information. 

  • Findability

    IUP wasn't showing up for Organic searches for priority programs potential students were looking for.


The Challenge

The university had to turn 150+ academic programs into compelling web content during a relaunch, while keeping the writing accurate, searchable, and aligned with input from multiple departments and faculty members.

A picture of the IUP Campus

The Solution

We analyzed web traffic and user experience to redesign the site navigation and web page templates to focus on prospective students while leaving room for academic input and improving way-finding for site users.

Working with the IUP team, SEO research shaped program titles, keywords and metadata, and a nine-writer, four-editor content team worked with stakeholders to get everything right before launch. That connected process kept the content useful for people and legible for search, giving IUP a stronger content foundation for discovery and engagement, not just prettier pages. 


The Proof

Across academic program pages, SEO findability improved and it led to new site sessions.

  • 71/109

    Pages saw initial keyword ranking increases

  • 41

    Pages began ranking when they hadn't before

+33%
YoY increase user sessions
+63%
YoY increase in new users

But it wasn’t just more traffic — the users finding the site were more engaged, staying longer and completing more critical site actions. 

Church’s Jortz90 Wanted the smoke

jortz90 Wanted the Smoke

A Church’s Texas Chicken superfan turned troll and a limited-time-offer redemption arc. 

  • 18%

    TikTok engagement rate

  • 100%

    Conversion of long-term brand detractor to super fan

At a Glance

Client
Church’s Texas Chicken
Engagement
Influencer, Social Media, Video Production
Focus
Turn a detractor into a super fan

Overview

Most agencies see a troll; we saw a Superfan with a redemption arc waiting to happen.  

We don’t just manage feeds; we fuel them ― We don’t just “monitor” social; we live in it. That’s how we found jortz90. 

This wasn’t a “standard” campaign. This was a social sprint fueled by pure grit and creative adrenaline. At the finish was a campaign rooted in community that ignited a movement.

Recognition

Atlanta Ad Club American Advertising Awards, 2026

Gold Addy Social Media (Single Execution)

Atlanta Ad Club American Advertising Awards, 2026

Silver Addy Social Media Campaign

The Goal

Engage the community and drive excitement for the rollout of the LTO Smokehouse Chicken sandwich.  All while bringing one negative commentor back into the fold.


The Challenge

Church’s Texas Chicken was bringing back a cult favorite: Smokehouse Chicken. With a following that craves its return, we needed to dial up the exclusivity of this Limited Time Offer (LTO).

Jortz Instagram messages on scraps of paper

For two years, one fan—@jortz90—had been relentlessly trolling the brand, demanding the return of Smokehouse on every single post. Jeremy Ortiz (@jortz90) spent two straight years dragging Church’s Texas Chicken with comments like “Y’all broke my heart”, “Bulls**t. I’ll never eat y’all’s chicken again. Only because you didn’t release the smokehouse this year” and “BOYCOTT CHURCHS for not bringing the smokehouse back.” We didn’t hit “mute.” We hit “record.”


The Solution

Instead of ignoring the “smoke,” we decided to give @jortz90 exactly what he asked for in the most unexpected way possible. We didn’t just bring the Smokehouse back—we brought him into the family.

We surprised jortz90 with a VIP experience fit for a legend, starting with a limo pickup at his front door. Over two days, we immersed him in the brand: he got the very first bite of the returning Smokehouse Chicken, cameoed in the national TV commercial, and even provided the voiceover for the spot.

  • First Bite

    of the returning Smokehouse Chicken

  • Cameoed

    in the national TV commercial

A person dressed in a top hat and white gloves lifts a silver cloche to reveal a box of Church's Chicken to a smiling seated man.
A close-up of an open takeout box filled with Church's Smokehouse Chicken and a biscuit resting on a silver platter.

We gave him the smoke he asked for, and he gave us the most authentic content we’ve ever produced. To celebrate his “dedication,” we rewarded him with Real Rewards loyalty points and printed his most infamous comments on t-shirts worn by the entire production crew.

A smiling man holds up one of the custom printed shirts on a hanger, featuring an all-over pattern of social media comments asking for Church's Smokehouse Chicken.
A man wearing a black cap points to his custom white long-sleeve shirt, which is completely covered in printed social media comments from a fan demanding the return of Church's Smokehouse Chicken.

18%
TikTok engagement rate

The Proof

We proved that when you respect the hustle of your fans, they’ll go ten toes down for the mission.

We captured every moment of this fan-first activation, turning his journey from troll to VIP into high-energy social content designed to light up the feed. We didn’t just “post content” — we ignited a movement. The results speak for themselves:

  1. Launch

    Successful LTO launch that leveraged authentic community interaction over traditional advertising. 

  2. Social Sentiment

    High-volume social sentiment shift as fans rallied around the "jortz90" narrative.

  3. Engagement

    In a world of "skip ad," the fans stayed for the whole story with an 18% TikTok engagement rate that outpaces industry benchmarks.

Mitsubishi Electric Media Case Study

METUS Turned Data-Driven Media into Measurable Growth

HVAC isn’t a category people think about until they need it. A push/pull strategy built that brand and the business simultaneously and delivered from month one.

  • 30%

    Increased call and lead volumes in the first three months

  • 10%

    Increase in ranked keywords

At a Glance

Client
Mitsubishi Electric Trane US (METUS)
Product
Ductless & Ducted HVAC Solutions
Audiences
Contractors & Consumers
Channels
TV

Overview

Two problems. One strategy. The push/pull approach didn’t just move the needed. It moved it in ways we could actually measure.

Mitsubishi Electric Trane US had a real problem — two of them, actually. Brand awareness was low. And lead generation was essentially unmeasurable. For a company selling heating and cooling solutions across wildly different climates and geographies, that combination made growth harder than it needed to be.
 
The strategy had to do double duty.
 
Build the brand by introducing consumers to the idea of zoned comfort — a smarter, more personalized way to think about heating and cooling. Then build the business with regionally targeted campaigns and a contractor-facing app that made the sales process easier at the point of decision.

The Goal

METUS came to Brunner with a clear ambition — grow the brand and the business at the same time. That meant getting consumers to understand and want zoned comfort, while giving contractors the tools and support to close more sales. All of it measurable. All of it accountable to real results.

  • Brand Awareness

    Introduce consumer to METUS and the concept of zoned comfort 

  • Lead Generation

    Build a measurable pipeline across both consumer and contractor audiences

  • Regional Relevance

    Tailor the strategy to geographic and weather-related influences


The Challenge

The strategy had to account for more than just two audiences. METUS operates across regions where climate, geography, and seasonal weather patterns directly influence when and why someone considers a heating or cooling upgrade. A one-size-fits-all media approach wouldn’t cut it.

At the same time, the creative had to introduce an unfamiliar concept — zoned comfort — in a way that felt relevant and worth acting on.


The Solution

We developed a brand and business building strategy built around a single, powerful idea — zoned comfort. Breakthrough TV creative introduced consumers to a smarter way to think about heating and cooling, while regionally targeted campaigns made sure the message landed in the right market at the right time of year.

  • Zoned Comfort

    Breakthrough creative platform giving consumer a new way to think about HVAC

  • Regional Targeting

    Campaigns tailored to geographic and weather-related influences to maximize relevance and timing

The business side got its own dedicated support. A contractor-facing app gave METUS’s sales team a tool to guide customers through the decision at the most critical moment — the point of sale.

  • Contractor App

    Purpose-built sales tool that extended the strategy to the point of decision


The Proof

  • 30%

    Increased call and lead volume in the first three months 

  • 10%

    Increase in ranked keywords 

  • 6 Years

    YoY lead generation growth

The data-driven approach delivered from the start. In the first three months alone, call and lead volume climbed 30%. And the results kept compounding — six years of year-over-year lead generation that proved the strategy wasn’t a one-time win.


We love working with the team… we see you as an extension of our team. We trust your opinions and rely on your help to service our internal customers.

Michelle Rob

Sr. Director of Marketing

WesBanco

WesBanco Found its Voice in a Category Built on Sameness

With 150 years of experience and a target audience that barely knew they existed, WesBanco needed a brand built to break through.

  • 17 Year

    Client/agency relationship

  • $YoY

    Account growth

At a Glance

Client
WesBanco
Campaign
Let’s Talk Life
Channels
OTT, Social & OOH
Client Relationship
17 Years

Overview

They know what makes our company unique in a commoditized industry — our incredible people and our genuine relationships with our customers.

WesBanco EVP & CMO

Banking has a sameness problem. The products blur together, the messaging sounds identical, and most consumers couldn’t tell one institution from another without the logo. WesBanco knew this — and knew they had something most banks don’t. A hundred and fifty years of genuine relationships and a real point of view on what it means to show up for a customer.

The problem wasn’t the story. It was that not enough people knew WesBanco well enough to hear it. So we went looking for the white space. We found it in a feeling. And that feeling changed everything. 

Recognition

PRSA Pittsburgh Renaissance Awards

Award of Merit Winner (Audience-Centric Content Campaign)

Pittsburgh American Advertising Awards

Silver (Film, Video & Sound category)

The Goal

WesBanco had the history, the products, and the people. What they needed was a brand that reflected all of it and an audience that knew it existed. The ambition was clear: close the gap between who WesBanco actually is and how many people could find their way to them.

  • Awareness

    Grow recognition of WesBanco as a leading financial institution across target markets

  • Brand Position

    Establish a clear, ownable point of different in a crowded category 

  • Growth

    Drive measurable year-over-year account growth tied to brand investment  


The Challenge

The target audience didn’t just have low awareness of WesBanco. In some cases, they weren’t sure WesBanco was a financial institution at all. Standard banking messaging wasn’t going to close that gap. It would only disappear into the noise. Research pointed somewhere the category wasn’t looking.

Consumers feel vulnerable and overwhelmed when making big financial decisions. That was the real opening. And it required a campaign willing to meet people there — honestly, directly, and in a way that felt nothing like a bank.


“Let’s Talk Life” didn’t sound like a bank campaign. That was the point. Built on the insight that people feel vulnerable and overwhelmed when facing big financial decisions, the campaign positioned WesBanco as the partner who shows up for life’s biggest moments, not just the transactions that follow.

  • OTT

    Long-form storytelling that gave the campaign room to connect emotionally at scale

  • Social & OOH

    Extended the platform into everyday moments across channels where the audience lives

The idea traveled across OTT, social, and OOH — meeting audiences where they actually spend their time, with a message warm enough to earn their attention and specific enough to earn their trust focused on advice, retirement, and building a good credit score.

  • Let’s Talk Life

    A brand platform built around life's biggest financial moments, not products


The Proof

  • 17 Year

    Client/agency relationship

  • $YoY

    Account growth

Seventeen years isn’t a contract. It’s a track record. WesBanco’s partnership with Brunner has driven consistent year-over-year account growth and a brand evolution that’s kept pace with every market they’ve entered.


WesBanco has enjoyed a long-term partnership with Brunner that has helped propel our bank's growth and our brand's evolution! When we told them how we financially empower our customers every day and we wanted to spread the word, they were all in — because they 'get us'. And they know what makes our company unique in a commoditized industry — our incredible people and our genuine relationships with our customers.

WesBanco

EVP & CMO

Goodwill of North Georgia Growth

Goodwill of North Georgia Turned Purpose into Growth

Everyone already knew Goodwill. The challenge was giving them a new reason to show up, and a campaign that reminded them just how much good they were part of.

  • +16%

    Total store sales growth

  • +4.5%

    Same-store sales increase

  • +5%

    Increase in transactions

At a Glance

Client
Goodwill of North Georgia
Campaign
“Go Big on Good”
Channels
In-Store, OOH, TV, Social, Display & Radio
Focus
Sales Growth & Donation Increases

Overview

It was time to ‘Go Big on Good’ as a way to remind our target audience that all purchases and donations are part of a larger picture of job creation, opportunity, and sustainability.

Goodwill of North Georgia had something most brands spend years chasing—total brand recognition. But awareness alone doesn’t fill stores or drive donations, people needed a reason to show up that went deeper than a familiar name.

Consumer insights pointed the way. The audience cared about social impact like job creation, opportunity, and sustainability. They just needed reminding that every purchase and every donation was part of something bigger.

That’s where “Go Big on Good” was born. A fully integrated campaign that celebrated what Goodwill actually does. And gave communities a reason to be part of it.

Recognition

Graphis Advertising Awards

Silver (“Go Big on Good”)

Atlanta Ad Club American Advertising Awards

Silver Addy (“Go Big on Good – Haunting”, Animation, Special Effects, and Motion Graphics category)

The Goal

Goodwill of North Georgia wasn’t starting from zero. There had the brand. They had the mission. What they needed was a campaign that converted recognition into action. More visits, bigger baskets, and more donations.

  • Traffic

    Drive more guests through the doors

  • Basket Size

    Increase the value of each shopping trip 

  • Donations

    Grow both the number and size of donations 


The Challenge

The ask wasn’t simple. Motivating a well-known brand’s audience to change behavior by shopping more, giving more, and engaging more deeply required a reason.

That reason has to feel authentic. Like a genuine reflection of what Goodwill actually does for the communities it serves.


The Solution

The insight was clear. This audience cared deeply about social impact. So we built a fully integrated campaign that put that truth front and center. “Go Big on Good” was an invitation to see every Goodwill visit and every donation as part of a largest story of job creation, opportunity and sustainability.

  • Go Big on Good

    A campaign platform rooted in authentic consumer insights

  • Social Impact

    Job creation, opportunity, and sustainability reframed as the real return 

  • Community First

    Creative built to reflect the real impact Goodwill has on the communities it serves

The campaign traveled across in-store signage, OOH, TV, social, radio, and display. Each channel reinforcing the same powerful truth in its own way, The TV and social executions brough it to life most visibly, capturing real community impact and giving audiences something worth sharing.

  • Fully Integrated

    In-store signage, OOH, TV, social, radio, and display worked as one connected message

Go Big on Good Goodwill image with globe

Go Big on Good

Radio Spot

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Goodwill of North Georgia

Goodwill of North Georgia


The Proof

  • +16%

    Total store sales growth

  • +4.5%

    Same-store sales increase

  • +5%

    Increase in transactions

  • +1.2%

    Increase in value per transaction

“Go Big on Good” resonated and delivered. The campaign outperformed projections across impressions, clicks, CPC, and conversations. And in-store, where it mattered most, the numbers followed.


Our small marketing team heavily relies on the support of our partners, and the Brunner team truly exemplifies teamwork. Their expertise and responsive support are greatly appreciated. Furthermore, their work on our website has enabled us to effectively communicate with our diverse audiences while staying true to our mission of putting people to work.

Kendra D. Lewis

Director of Advertising